Aviator in 2021: attention to clients and the planet

Aviator Airport Alliance, a full-range provider of aviation services at 15 airports across the Nordics and a family member of one of the largest aerospace service groups Avia Solutions Group, wraps up the year and shares what 2021 brought to the company.

While recent years were full of challenges to the whole aviation industry, Aviator has had an important year of growth and new and strengthened partnerships. “We used the crisis as a unique window of opportunity to approach existing and potential customers with solutions that were not visible or deemed doable under normal circumstances,” shared Jo Alex Tanem, CEO of Aviator Airport Alliance.

Aviator has had a successful run in 2021, with plenty of new partnerships and a contract renewal rate of 90%. “We are so delighted to extend and add to existing contracts with our long-term partners that include such well-known and respected names like Scandinavian Airlines, Finnair, EasyJet, FedEx, UPS, and many others. At the same time, our team managed to sign new partnership agreements with Ryanair, a new Norwegian airline Flyr, and a new Icelandic low-cost airline PLAY. Renewed as well as brand new contracts prove that industry professionals value our expertise and high-quality services. We are delighted to have such trusted industry giants working with us,” added Jo Alex Tanem.

When compared to 2020, in 2021, the number of turnarounds has increased in all Aviator’s stations. In Helsinki, Finland, the number grew from 3 942 turnarounds in 2020 to 9 280 in 2021, in all Norway stations together - from 20 088 to 29 131, and in Sweden stations – from 19 284 to 23 738. Additionally, over 105 000 passengers have visited Aviators Business Lounges at Copenhagen airport in 2021, while in 2020 - only around 87 000. “Increasing turnarounds in all our stations show that we are in the middle of aviation recovery, which is incredibly exciting. We hope that next year the numbers will grow even more and we’ll reach the pre-pandemic results in no time,” shared Jo Alex Tanem.

In 2021, Aviator has also increased its focus on sustainability. For years, the aviation industry as a whole has been working to find ways to reduce its impact on nature. Aviator has been on a mission to aid in the efforts of making aviation a more sustainable and green industry, hence an increasing part of aircraft turnarounds are today carbon neutral.

From practices that help the company operate in a more sustainable way, like strengthening the “Know your customer" (KYC) process in prevention of money laundering, corruption and the financing of terrorism, to Ground support equipment improvement, for example introducing Vestergaard electrical chassis and FB600EL electric tow tractor to their daily operations. Additionally, several of Aviator’s ground handling stations are using renewable HVO Diesel (Hydrotreated Vegetable Oil).

The Aviator team believes that every improvement, even the smallest one, can have a large positive impact on reducing the company’s environmental impact and helping to save our planet.