Areas of Expertise

Global Service Center – Philippines

Our Manila-based service center primarily supports Avia Solutions Group ACMI airlines and MRO organizations worldwide through remote-led flight and technical operations.

Our Global Service Centre provides comprehensive remote workforce solutions tailored to Avia Solutions Group subsidiaries, strengthening their global operations and enabling sustainable growth.

The Philippines is one of the world’s leading IT-BPM destinations, holding an estimated 18% share of the global market as of the end of 2024. In 2025, the sector employed approximately 1.9 million professionals, generated around $40 billion in export revenue and accounted for more than 8% of the country’s GDP. This established ecosystem extends beyond traditional outsourcing to specialist services such as IT, finance, payroll, data analytics and operational support, giving Avia Solutions Group access to the skilled talent required to support complex, round-the-clock aviation and corporate functions.

Based in Bonifacio Global City in Taguig, Metro Manila, Avia Solutions Group Global Services Philippines offers access to a local talent pool in a rapidly expanding aviation market. Given the global nature of our business, the center operates 24/7 to ensure uninterrupted support and services for the group’s portfolio of ACMI (Aircraft, Crew, Maintenance, and Insurance) airlines and MRO (Maintenance, Repair, Overhaul) operations.

Avia Solutions Group forecasts significant expansion potential in the wider region, having established airlines in Indonesia, Australia, and most recently in Malysia. Consequently, the location of the center plays a pivotal role in supporting the group’s evolving operations and future growth initiatives in the Southeast Asia region and beyond.